RRCC Legal Notices

We encourage students to resolve grievances directly with the person(s) concerned or with the Retail Ready Career Center Student Services Representatives. Retail Ready Career Center instructors and staff are available to assist students with concerns/grievances.

In the event of a dispute between a student and Retail Ready Career Center

The student may request a meeting with the Program Director in writing. If after exhausting those efforts the student remains dissatisfied with the outcome, students may direct unresolved grievances to:

Texas Workforce Commission Career Schools and Colleges, Room 226T
101 East 15th Street
Austin, Texas 78778-0001
Phone: 512-936-3100

The school is approved and regulated by the Texas Workforce commission, Career Schools and Colleges, Austin, Texas.

Retail Ready Career Center’s Texas Workforce Commission’s assigned school number is: S4108.

Privacy Statement

Your privacy is important to Retail Ready Career Center. This privacy statement provides information about the personal information that Retail Ready Career Center collects, and the ways in which Retail Ready Career Center uses that personal information. This policy discloses the privacy practices for www.rrcfuture.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Personal information collection

Retail Ready Career Center may collect and use the following kinds of personal information:

Using personal information

Retail Ready Career Center may use your personal information to:

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

Where Retail Ready Career Center discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Retail Ready Career Center may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Retail Ready Career Center will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

Retail Ready Career Center will store all the personal information you provide on its secure servers or third party secure servers and information relating to electronic transactions entered into via this website may be protected by encryption technology when possible.

Cross-border data transfers

Information that Retail Ready Career Center collects may be stored and processed in and transferred between any of the countries in which Retail Ready Career Center operates to enable the use of the information in accordance with this privacy policy. You agree to such cross-border transfers of personal information.

Updating this statement

Retail Ready Career Center may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Contact Retail Ready Career Center

If you have any questions about this privacy policy or Retail Ready Career Center’s treatment of your personal information, please contact us:


We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Terms and Conditions


These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

As previously stated, this website uses cookies. By using this website and agreeing to these terms and conditions, you consent to Retail Ready Career Center’s use of cookies in accordance with the terms of Retail Ready Career Center’s privacy policy above.

License to use website

Unless otherwise stated, Retail Ready Career Center owns the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

Summary of Consumer Rights under FCRA

The federal Fair Credit Reporting Act (FCRA) is designed to promote accuracy, fairness, and privacy of information in the files of every “consumer reporting agency” (CRA). Most CRAs are credit bureaus that gather and sell information about you — such as if you pay your bills on time or have filed bankruptcy – to creditors, employers, landlords, and other businesses. You can find the complete text of the FCRA, 15 U.S.C. §§1681-1681u. The FCRA gives you specific rights, as outlined below. You may have additional rights under state law. You may contact a state or local consumer protection agency or a state attorney general to learn those rights.

You must be told if information in your file has been used against you. Anyone who uses information from a CRA to take action against you — such as denying an application for credit, insurance, or employment — must tell you, and give you the name, address, and phone number of the CRA that provided the consumer report.

You can find out what is in your file. At your request, a CRA must give you the information in your file, and a list of everyone who has requested it recently. There is no charge for the report if a person has taken action against you because of information supplied by the CRA, if you request the report within 60 days of receiving notice of the action. You also are entitled to one free report every twelve months upon request if you certify that (1) you are unemployed and plan to seek employment within 60 days, (2) you are on welfare, or (3) your report is inaccurate due to fraud. Otherwise, a CRA may charge you up to eight dollars.

You can dispute inaccurate information with the CRA. If you tell a CRA that your file contains inaccurate information, the CRA must investigate the items (usually within 30 days) by presenting to its information source all relevant evidence you submit, unless your dispute is frivolous. The source must review your evidence and report its findings to the CRA. (The source also must advise national CRAs — to which it has provided the data — of any error.) The CRA must give you a written report of the investigation, and a copy of your report if the investigation results in any change. If the CRA’s investigation does not resolve the dispute, you may add a brief statement to your file. The CRA must normally include a summary of your statement in future reports. If an item is deleted or a dispute statement is filed, you may ask that anyone who has recently received your report be notified of the change.

Inaccurate information must be corrected or deleted. A CRA must remove or correct inaccurate or unverified information from its files, usually within 30 days after you dispute it. However, the CRA is not required to remove accurate data from your file unless it is outdated (as described below) or cannot be verified. If your dispute results in any change to your report, the CRA cannot reinsert into your file a disputed item unless the information source verifies its accuracy and completeness. In addition, the CRA must give you a written notice telling you it has reinserted the item. The notice must include the name, address and phone number of the information source. You can dispute inaccurate items with the source of the information. If you tell anyone such as a creditor who reports to a CRA — that you dispute an item, they may not then report the information to a CRA without including a notice of your dispute. In addition, once you’ve notified the source of the error in writing, it may not continue to report the information if it is, in fact, an error. Outdated information may not be reported. In most cases, a CRA may not report negative information that is more than seven years old; ten years for bankruptcies.

Access to your file is limited. A CRA may provide information about you only to people with a need recognized by the FCRA — usually to consider an application with a creditor, insurer, employer, landlord, or other business.Your consent is required for reports that are provided to employers, or reports that contain medical information. A CRA may not give out information about you to your employer, or prospective employer, without your written consent. A CRA may not report medical information about you to creditors, insurers, or employers without your permission. You may choose to exclude your name from CRA lists for unsolicited credit and insurance offers. Creditors and insurers may use file information as the basis for sending you unsolicited offers of credit or insurance. Such offers must include a toll-free phone number for you to call if you want your name and address removed from future lists. If you call, you must be kept off the lists for two years. If you request, complete, and return the CRA form provided for this purpose, you must be taken off the lists indefinitely.

You may seek damages from violators. If a CRA, a user or (in some cases) a provider of CRA data, violates the FCRA, you may sue them in state or federal court.

The FCRA gives several different federal agencies authority to enforce the FCRA:

For Questions or Concerns Regarding

  1. CRAs, creditors and others not listed below
  2. National banks, federal branches/agencies of foreign banks (word “National” or initials “N.A.” appear in or after the bank’s name
  3. Federal Reserve System member banks (except national banks, and federal branches/agencies of foreign banks)
  4. Savings Associations and federally chartered savings banks (Word “Federal” or initials “N.A.” appear in federal institution’s name)
  5. Federal credit unions (words “Federal Credit Union” appear in institution’s name)
  6. State-chartered banks that are not members of the Federal Reserve System
  7. Air, surface or rail common carriers regulated by former Civil Aeronautics Board or Interstate Commerce Commission
  8. Activities subject to the Packers and Stockyards Act, 1921

Please Contact

  1. Federal Trade Commission Consumer Response Center – FCRA Washington, DC 20580* 202-326-3761
  2. Office of the Comptroller of the Currency Compliance Management, Mail Stop 6-6 Washington, DC 20219* 800-613-6743
  3. Federal Reserve Board Division of Consumer & Community Affairs Washington, DC 20551* 202-452-3693
  4. Office of Thrift Supervision Consumer Programs Washington, DC 20552* 800-842-6929
  5. National Credit Union Administration 1775 Duke Street Alexandria, VA 22314* 703-518-6360
  6. Federal Deposit Insurance Corporation Division of Compliance & Consumer Affairs Washington, DC 20429* 800-934-FDIC
  7. Department of Transportation Office of Financial Management Washington, DC 20590* 202-366-1306
  8. Department of Agriculture Office of Deputy Administrator-GIPSA Washington, DC 20250* 202-720-7051

ADDITIONAL STATE LAW NOTICES If you are an applicant, employee or contractor in any of the states listed below, please also note the following:

CALIFORNIA: Pursuant to section 1786.22 of the California Civil Code, you may view the file maintained on you by the consumer reporting agency (e.g., HireRight) during normal business hours. You may also obtain a copy of this file, upon submitting proper identification and paying the costs of duplication services, by appearing at the consumer reporting agency’s offices in person, during normal business hours and on reasonable notice, or by certified mail. You may also receive a summary of the file by telephone, upon submitting proper identification and written request. The consumer reporting agency has trained personnel available to explain your file to you, including any coded information, and will provide a written explanation of any coded information contained in your file. If you appear in person, you may be accompanied by one other person, provided that person furnishes proper identification. “Proper identification” includes documents such as a valid driver’s license, social security account number, military identification card, and credit cards. If you cannot identify yourself with such information, the consumer reporting agency may require additional information concerning your employment and personal or family history to verify your identity. Additional California-specific information is set out above.

MAINE: You have the right, upon request, to be informed of whether an investigative consumer report was requested, and if one was requested, the name and address of the consumer reporting agency furnishing the report. You may request and receive from the Company, within five business days of our receipt of your request, the name, address and telephone number of the nearest office designated to handle inquiries for the consumer reporting agency issuing an investigative consumer report concerning you. You also have the right, under Maine law, to request and promptly receive from all such consumer reporting agencies copies of any such reports.

MASSACHUSETTS: You have the right to know whether the Company requested an investigative consumer report about you and, upon written request to the Company, to receive a copy of any such report. You also have the right to ask the consumer reporting agency (e.g., HireRight) for a copy of any such report.

MINNESOTA: You have the right in most circumstances to submit a written request to the consumer reporting agency (e.g., HireRight) for a complete and accurate disclosure of the nature and scope of any consumer report the Company ordered about you. The consumer reporting agency must provide you with this disclosure within 5 days after its receipt of your request or the report was requested by the Company, whichever date is later.

NEW JERSEY: You have the right to submit a request to the consumer reporting agency (e.g., HireRight) for a copy of any investigative consumer report the Company requested about you. A summary of your rights under the New Jersey Fair Credit Reporting Act is set out above.

NEW YORK: You have the right, upon written request, to be informed of whether or not the Company requested a consumer report or an investigative consumer report about you. Shown above is the address and telephone number for HireRight, the consumer reporting agency used by the Company. You may inspect and receive a copy of any such report by contacting that consumer reporting agency. A copy of Article 23-A of the New York Correction Law is provided above.

WASHINGTON STATE: If the Company requests an investigative consumer report, you have the right, upon written request made within a reasonable period of time after your receipt of this disclosure, to receive from the Company a complete and accurate disclosure of the nature and scope of the investigation requested by the Company. You are entitled to this disclosure within 5 days after the date your request is received or the Company ordered the report, whichever is later. You also have the right to request from the consumer reporting agency a written summary of your rights and remedies under the Washington Fair Credit Reporting Act, which is also set out above.

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